This policy explains how Prime Live uses cookies and similar technologies on our website and app.
Cookies are small text files placed on your device when you visit a website. They help websites remember your preferences and improve your experience. Similar technologies include local storage, session storage, and device identifiers used in mobile apps.
When you visit primeliveapp.com or use the Prime Live app, we use these technologies to make the service work properly and improve your experience.
| Cookie Name / Type | Type | Purpose | Duration |
|---|---|---|---|
| pl_session | Essential | Keeps you logged in during your session | Session |
| pl_auth_token | Essential | Authenticates your account securely | 30 days |
| pl_age_ok | Essential | Remembers that you confirmed you are 18+ | Session |
| pl_cookies | Essential | Records your cookie consent preference | 1 year |
| Firebase Analytics | Analytics | Collects anonymised usage data to improve the service | 2 years |
| Firebase Performance | Analytics | Monitors app performance and error rates | 90 days |
| pl_prefs | Functional | Stores your language and notification preferences | 1 year |
Essential cookies are required for the website and app to function. They enable core functionality such as security, account authentication, and age verification. You cannot opt out of essential cookies — without them, the service cannot work properly.
We use Firebase Analytics (provided by Google) to understand how users interact with Prime Live. This helps us:
Analytics data is anonymised and aggregated — it is not linked to your personal identity. You can opt out of analytics cookies via your device settings or our cookie preference centre.
In the Prime Live mobile app, we use technologies similar to cookies:
You can control notification permissions in your device settings (Android: Settings → Apps → Prime Live → Notifications).
We do not use third-party advertising cookies. We do not allow third parties to place advertising cookies on primeliveapp.com. The only third-party technology we use is Firebase (Google) for analytics and app infrastructure, which is described above.
You can manage cookies in the following ways:
We may update this Cookie Policy from time to time to reflect changes in the technologies we use or applicable laws. We will notify you of significant changes by updating the "Last Updated" date above and, where appropriate, through a notice in the app or on our website.
For questions about our use of cookies, contact us at privacy@primeliveapp.com.