โœ… We're here to help

Contact Us

Get help with your account, report a problem, or share feedback. Our support team is ready to assist.

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General Support
Account issues, payments, technical problems, and general questions.
support@primeliveapp.com
Response within 48 hours
๐Ÿ”’
Privacy & Data
Data access requests, deletion requests, GDPR/CCPA inquiries, and privacy concerns.
privacy@primeliveapp.com
Response within 30 days
๐Ÿšจ
Safety & Abuse
Report harmful content, child safety concerns, or serious policy violations. Urgent reports reviewed quickly.
safety@primeliveapp.com
Urgent reports reviewed ASAP

What Can We Help With?

โฑ๏ธ Response Times

  • General support: within 48 hours
  • Payment issues: within 24 hours
  • Safety reports: priority review
  • Privacy requests: within 30 days
  • Ban appeals: within 5 business days

๐Ÿ“‹ Before Contacting

  • Include your registered email or User ID
  • Describe the issue clearly
  • Attach screenshots if relevant
  • Mention your device and app version
  • Check our Community Guidelines for policy questions

๐Ÿ“ฌ All Contact Emails